Shipping Information

Current Shipping Regions Available

At Healing Haven, we are committed to ensuring that your experience with our natural wellness products starts with an easy and efficient shipping process. Whether you’re ordering from the cozy corners of your home or on-the-go, we’ve got you covered with convenient shipping options that bring the essence of nature right to your doorstep.

Domestic Shipping

For our beloved customers within Canada, we offer standard shipping for all orders. Expect your items to arrive within 3-5 business days after processing, which typically takes 1-2 business days. Shipping rates are calculated at checkout based on order size and destination.

International Shipping

Healing Haven is proud to serve an international community passionate about natural wellness. International shipping times vary depending on the destination but generally range from 5-15 business days after order processing. Please note, international orders may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates.

Free Shipping

To show our appreciation for your dedication to natural wellness, Healing Haven offers free standard shipping on domestic orders over $75 CAD. It’s our way of thanking you for incorporating our natural health solutions into your life.

Order Tracking

Once your order is placed, you will receive an email confirmation with your order details. As soon as your order is shipped, we will send you a follow-up email containing a tracking number so you can monitor the journey of your package. Simply visit the carrier’s website and enter the tracking number to see the shipping status.

Missing or Damaged Orders

If your order arrives damaged, or if you haven’t received your package within the expected delivery timeframe, please contact our customer service team immediately. We are dedicated to resolving any shipping issues swiftly and ensuring your satisfaction with your Healing Haven experience.

At Healing Haven, our goal is to provide you with not just products, but an experience that embodies the healing power of nature. From our door to yours, we work diligently to make the shipping process as smooth and worry-free as possible.

For any further questions or special shipping requests, please don’t hesitate to get in touch with our friendly customer support. Thank you for choosing Healing Haven for your natural wellness needs.